Bug? Missing Backstage Pass

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This topic has 19 replies, 7 voices, and was last updated 8 years ago by nyilus27.

Viewing 15 posts - 1 through 15 (of 20 total)

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May 24, 2018 at 5:03 pm #1180265

pthw199
400xp

1

Congrats on the upgrade. I seem to have lost access to Backstage Content over the transition though.

May 24, 2018 at 6:07 pm #1180795

yoshi
3197xp

0

Not sure wether my backstage expired but since two hours I can’t access BS content anymore.

May 24, 2018 at 7:02 pm #1181436

warzan
31213xp

0

@pthw199 You should be fixed now mate

@yoshi in the back end it looks like your Pass has expired, can you check if thats correct?

May 24, 2018 at 7:20 pm #1181575

yoshi
3197xp

0

@warzan In case my Pass expired I renewed it now for another year (via paypal without credit card)

Dont really remember if I had immediate access to Backstage last time I did it the same way, but as of right now I do not have access yet.

Man, I can hear the party going Backstage : (

May 24, 2018 at 7:25 pm #1181638

warzan
31213xp

1

Try now @yoshi 🙂

May 24, 2018 at 7:31 pm #1181790

yoshi
3197xp

3

Thanks a million mate and a big backstage hug : D

May 24, 2018 at 9:54 pm #1183016

koraski
1981xp

0

The new site works great on my phone. Unfortunately it looks like I have lost Backstage access as well. I signed up for a year on Dec 13 so I know it hasn’t expired.

May 24, 2018 at 11:40 pm #1183692

pthw199
400xp

0

All fixed. Awesome – thanks for the quick turnaround!

May 25, 2018 at 4:42 am #1184251

portcullis
6725xp

0

My BS pass has also disappeared into the ether in the transition.

May 25, 2018 at 6:53 am #1184369

warzan
31213xp

0

@koraski Try now mate

May 25, 2018 at 6:54 am #1184370

warzan
31213xp

0

@portcullis That should be you sorted mate

May 25, 2018 at 7:18 am #1184440

portcullis
6725xp

1

@warzan Yup, ta.

May 25, 2018 at 9:12 am #1184682

shart1979
218xp

0

Hi, I’m in the same boat I think – Just tried to access content and suggests I don’t have the permissions.

I think the payments should be fine as on the monthly plan but let me know if I need to do anything my end,

Cheers guys (and liking the new site so far!)

May 28, 2018 at 7:05 am #1190799

shart1979
218xp

0

Any update on my status? Is there an alternative way I should be reporting my problem?

May 28, 2018 at 7:33 am #1190819

warzan
31213xp

0

Try now @shart1979

Sorry I missed your earlier post mate
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