Users unable to post comments via mobile

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This topic has 5 replies, 3 voices, and was last updated 8 years, 4 months ago by oriskany.

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July 2, 2018 at 4:56 pm #1222966

oriskany
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I have multiple people reaching out to tell me that they are unable to post comments on the Kursk article series via mobile devices. This is really negatively impacting the series on it’s all important first day.

July 2, 2018 at 5:30 pm #1222971

warzan
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@oriskany Yeah sorry about that, @timchubb is on it and making some hefty changes. I’ll make sure we keep the article on the top line for longer this week to give folk more opportunity to get stuck into it mate.

July 2, 2018 at 5:41 pm #1222972

oriskany
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Please don’t get me wrong, posting from PCs seem to be working … slow, but working. But two community members are telling me they can’t post from mobile devices specifically … at all. I dunno, maybe the time-outs are shorter on a mobile (iPhone 5 and 6, if that matters).

July 2, 2018 at 5:44 pm #1222974

warzan
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@oriskany I’ve been having the same issues since Saturday mate so yes there is definitely an issue. Things will probably remain a little unstable for the next while, while fixes are introduced and changes made. (Servers in the pool are all being scaled up at the moment as well to try and mitigate the performance issues while we apply fixes)

July 2, 2018 at 6:55 pm #1222993

timchubb
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@oriskany problem seems fixed now, some requests were getting routed to the evil twin, fixed now

July 2, 2018 at 6:59 pm #1222994

oriskany
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Indeed, one of the people that was trying to post on an iphone is now on the thread. It’s worked for her. 😀 Thanks!
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